Lost keys and lock-outs

key icon

Locked out?

If you are locked out of your accommodation during working hours, please contact your site assistant.

Outside of working hours, you will need to call Security Services +44(0)1865 272944, who will attend subject to a call-out fee of £25.   

Lost keys

If you lose your key or door entry fob, please contact your site assistant, who will arrange for a replacement. The Graduate Accommodation Accounts team will then invoice you for the cost of the replacement.

Tenant Handbook

Click here to review the tenant handbook


Contact us

Graduate Accommodation team

+44 (0) 1865 2 80923


Our offices are open Monday to Friday 9:00 - 17:00