Lost keys and lock-outs
What to do and who to contact if you lose your keys or find yourself locked out of your accommodation
Locked out?
If you are locked out of your accommodation during working hours, please contact your site assistant.
Outside of working hours, you will need to call Security Services +44(0)1865 272944, who will attend subject to a call-out fee of £25.
Lost keys
If you lose your key or door entry fob, please contact your site assistant, who will arrange for a replacement. The Graduate Accommodation Accounts team will then invoice you for the cost of the replacement.
